IT Support Engineer

We are looking for an experienced Implementation & Support Engineer to join our growing team. The ideal candidate should possess strong technical expertise in RFID and Barcode technologies, software implementation, databases, and customer support.

Key Responsibilities

• Implement RFID, Barcode, and Enterprise Software solutions at customer sites.
• Conduct product demonstrations and technical presentations for prospective and existing clients.
• Gather and analyze customer functional and technical requirements.
• Prepare technical documentation, implementation plans, and user manuals.
• Configure, deploy, and support RFID hardware, barcode devices, and related software applications.
• Perform software installation, testing, user training, and post-implementation support.
• Troubleshoot application, database, and hardware-related issues.
• Work closely with the sales, development, and project teams to ensure successful project delivery.
• Provide technical support and ensure high levels of customer satisfaction.

(1) Holding Saudi driving license.

(2) Ability to demonstrate Company Hardware and Software Products with Clients.

(3) Understanding functional requirements of the clients.

(4) Preparation of technical and functional documentation.

(3) Implementation of Software and Hardware Solutions at Customer Sites.

(4) Previous experience in ERP System and Inventory Management System software.

(5) Ability to quickly understand hardware products and related software.

(6) Databases Experience with Relational Database Systems i.e. MS SQL,Oracle etc

(6) Good communication and interpersonal skills

(7) Knowledge and Experience in Barcode Solution and RFID Solution.