Installation & Maintenance Manager

On behalf of our client, we're looking for an Installation & Maintenance Manager to join theirThe team in Riyadh.

Job Summary

The Installation & Maintenance Manager is responsible for supervising, planning, and managing all activities and processes within the Installation & Maintenance Services section to ensure that the entire activities are.

Responsibilities & Duties:

1- Equipment Installations Quality Assurance:

• Ensure all technical services activities are aligned with company's policies, procedures and standards

• Develop, evaluate and review technical services procedures and standards and communicate any updates or enhancements of the same.

• Prepare and submit equipment inspection schedules to technicians / coordinators at the company and monitor progress.

• Supervise and monitor the regular inspection of company's stores equipment, utilities and facilities, in addition to reviewing all equipment warranties terms and conditions

• Supervise and monitor the overall store equipment performance and report any deviations to the Director of Equipment.

• Ensure that the Corporation’s directives and objectives are constantly adhered to in the planning and execution of all Technical Services activities.

2- Technical Services Operational Management:

• Monitor the cost and effectiveness of activities to optimize resources, prioritize spending, and achieve timeliness, reliability and customer satisfaction standards.

• Manage prioritize and implement service activities to fulfil maintenance contracts and service level agreements.

• Manage service providers through coordinators and ensure response times are met, and down times are reduced.

• Conduct periodic evaluation of service providers and provide positive and corrective feedback to improve standards of service

• Supervise, plan and manage all the activities and processes within the Equipment Technical Services Division including installation, commissioning, maintenance and consumable spare parts management

• Review and approve in coordination with the Director Equipment maintenance work orders performed by service providers, in addition to approving technicians’ maintenance work orders related to consumable spare parts.

3- People Management:

• Select, lead, direct, evaluate and develop a team of engineers and technicians to ensure that installations are completed on time and according to customers and company's standard requirements 

• Provide clear direction, prioritize tasks, assign and delegate responsibility and monitor the workflow of coordinators

• Plan, manage and review individual performance of coordinators and provide them with regular feedback, development and training opportunities to help them develop and improve their skills.

Requirements:

• 6 - 8 years of experience in a similar role.
• Knowledge of HVAC and refrigeration is a plus.
• Bachelor’s degree in Electrical or Mechanical Engineering.
• Good knowledge of fast-food / QSR operations
• Management Skills
• Analytical Skills
• Problem Solving Skills
• Interpersonal Skills
• Communication Skills