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  2. ATM Software Support Specialist

ATM Software Support Specialist

Client of LeadingEdge HR Solutions

RiyadhFull-time

3–5 years of experience

2 months ago

Job description

Role Overview

Our Client is a well-established consulting firm in Saudi Arabia seeking a technically skilled ATM Software Support Specialist with hands-on experience in ATM software systems. The successful candidate will support, maintain, and optimise ATM software operations within a fast-paced banking technology environment.

Key Responsibilities

  • Provide functional and technical support for ATM software systems and related infrastructure.
  • Troubleshoot, diagnose, and resolve ATM software issues, transaction failures, and system errors.
  • Monitor ATM network performance and ensure maximum system availability and uptime.
  • Support ATM software implementations, upgrades, and patch deployments.
  • Collaborate with banking and IT teams to identify and resolve operational issues promptly.
  • Conduct testing and quality assurance checks on ATM software configurations and updates.
  • Maintain accurate technical documentation, incident logs, and support reports.
  • Ensure all ATM operations comply with banking security standards and regulatory requirements.

Required Experience & Skills

  • 3 to 5 years of hands-on experience in ATM software support, maintenance, or implementation.

  • Strong knowledge of ATM transaction processing, switch management, and network operations.

  • Familiarity with ATM software platforms and banking technology infrastructure.

  • Experience working within the banking or financial services sector is strongly preferred.

  • Solid understanding of banking security protocols, PCI-DSS compliance, and ATM regulatory standards.

  • Strong analytical and problem-solving skills with ability to work independently onsite.

  • Must be available to work onsite in Riyadh, KSA with valid work authorisation or transferable Iqama.

  • 3 to 5 years of hands-on experience in ATM software support, maintenance, or implementation.

  • Strong knowledge of ATM transaction processing, switch management, and network operations.

  • Familiarity with ATM software platforms and banking technology infrastructure.

  • Experience working within the banking or financial services sector is strongly preferred.

  • Solid understanding of banking security protocols, PCI-DSS compliance, and ATM regulatory standards.

  • Strong analytical and problem-solving skills with ability to work independently onsite.

  • Must be available to work onsite in Riyadh, KSA with valid work authorisation or transferable Iqama.

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