Cafe - Restaurant Shift Supervisor

We are looking for an ambitious and competent supervisor to join our team, to oversee the operations of the café branch and ensure the delivery of an exceptional customer experience and the achievement of operational goals.

Responsibilities:

• Supervise the daily branch operations and ensure service quality.
• Lead, guide, and motivate the work team.
• Manage inventory, orders, and monitor costs.
• Monitor hygiene, safety, and quality standards.
• Achieve customer satisfaction rates and resolve complaints.
• Prepare reports and follow up on sales and operational targets.

Skills

• Minimum of two years of experience as a branch supervisor (cafés or restaurants).
• Strong administrative and organizational skills.
• Ability to manage a team and solve problems.
• Good understanding of health, safety, and service quality procedures.
• Proficiency in using POS systems.