CCTV Security Systems
- Install, configure, and maintain CCTV cameras, DVR/NVR systems, surveillance equipment, and related security systems.
- Conduct routine inspections, preventive maintenance, testing, and troubleshooting of all security systems to ensure optimal functionality.
- Analyze and repair issues related to video feeds, wiring, recording quality, and equipment failures.
- Maintain accurate documentation of installations, service reports, and system configurations across sites.
IT Support & Network Maintenance
- Provide onsite and remote IT support for employees at branches, warehouses, and manufacturing units.
- Install, configure, and maintain desktops, laptops, printers, and other peripheral devices.
- Troubleshoot and resolve hardware, software, and networking issues in a timely manner.
- Support the installation and maintenance of local area networks (LAN), Wi-Fi, routers, switches, and cabling.
- Assist with periodic IT asset inventories and ensure technology infrastructure is secured and up to date.
- Maintain clear records of IT incidents, solutions provided, and support activities.
Coordination & Continuous Improvement
- Act as the key technical point of contact between sites during maintenance, projects, or system upgrades.
- Coordinate with internal engineering, operations, and management teams to ensure seamless operation of surveillance and IT systems.
- Provide proactive suggestions for improving IT infrastructure, security, and operational efficiency.
- Train employees on best practices regarding security systems and basic IT troubleshooting, as needed.
On-site Support
- Travel to different company locations within KSA to provide timely onsite technical support, installation, and maintenance as required.
- Respond urgently to critical downtime events or technical emergencies at any branch or unit.
Diploma/Degree in Electronics, IT, Computer Engineering, or related technical field.
2+ years’ proven experience in installation, maintenance, and troubleshooting of CCTV security systems and IT support roles.
Strong understanding of security technologies, IP cameras, DVR/NVR systems, and network protocols.
Good problem-solving and analytical skills in diagnosing IT and security system issues.
Experience with Windows and basic server administration, hardware troubleshooting, and network configuration.
Valid driving license and willingness to travel extensively within KSA for onsite support.
Proficiency in English & Hindi (written and verbal); knowledge of Arabic is a plus.
