Key Account Manager
Confidential Company
Riyadh JobsFull-time
4–4 years of experience
11 hours ago
Job description
- Manage a portfolio of key clients and build long-lasting relationships.
- Develop existing accounts and increase sales volume and revenue.
- Understand client needs and provide appropriate products or services.
- Prepare and execute specific plans for each key account.
- Monitor the sales cycle and negotiate pricing and commercial terms.
- Prepare pricing proposals and commercial offers in coordination with relevant departments.
- Track contracts and orders and ensure their execution according to established agreements.
- Monitor client satisfaction and address issues and complaints in coordination with specialized teams.
- Identify upselling and cross-selling opportunities within existing accounts.
- Seek new opportunities within client accounts and expand engagement scope.
- Monitor account performance and analyze sales, revenue, and profitability.
- Prepare regular reports on clients, sales, and future opportunities.
- Track key performance indicators KPIs related to accounts.
- Coordinate with sales, marketing, operations, and finance teams to ensure service delivery meets expectations.
- Monitor receivables collection in coordination with finance management as needed.
- Keep track of market trends and competitors that may impact clients and key accounts.
- Maintain an updated database of clients, opportunities, and commercial information.