Cafes Operations Manager

We are looking for an ambitious and competent branch manager to join our team in northern Riyadh city, to oversee the cafe branch's operations and ensure the delivery of an exceptional customer experience and the achievement of operational goals.

Responsibilities:

• Oversee the daily branch operations and ensure service quality
• Lead, guide, and motivate the work team
• Manage inventory, orders, and monitor costs
• Monitor hygiene, safety, and quality standards
• Achieve customer satisfaction rates and resolve complaints
• Prepare reports and follow up on sales and operational targets

Skills

• Minimum of two years of experience in managing cafe or restaurant branches
• Strong leadership and organizational skills
• Ability to manage a team and solve problems
• Good understanding of health, safety, and service quality procedures
• Proficiency in using POS systems