Operations Manager– KSA

Role Purpose:
Lead and scale Tri Star’s Road Transport business especially industrial gases transportation operations in KSA, ensuring best-in-class safety, compliance, service reliability, and cost discipline, while building strong customer confidence and technical as well as operational depth.
Key Responsibilities:
- Own end-to-end gas transportation operations (LIN/LOX/LAR/LCO₂ and related gas logistics), including planning, dispatch, fleet utilization, and delivery execution.
- Drive HSE leadership: zero-tolerance compliance, toolbox talks, audits, incident prevention, corrective actions, and contractor discipline.
- Manage and develop operations teams: supervisors, journey coordinators, drivers, subcontractors; set cadence, KPIs, and accountability.
- Ensure compliance with KSA regulatory and customer standards (site rules, permits, inspections, vehicle readiness, driver behaviour, fire equipment validity, etc.).
- Improve productivity and service metrics: OTIF, turnaround time, asset uptime, utilization, and cost per trip.
- Pleasing personality with Interface directly with customers’ operations/HSE teams; handle escalations and close root causes fast.
- Build operational governance: daily/weekly dashboards, SOP adherence, training, and documentation discipline.
- Support growth: operational readiness for additional gas volumes and new customer onboarding without compromising safety.
Desired Candidate Profile - 15–20 years overall experience with strong industrial gas transportation/logistics exposure with strong technical knowledge on gas tankers and transport operations. (preferably bulk/cryogenic gas operations).
- Proven track record managing large driver/operator teams and subcontractor fleets in high-compliance environments.
- Strong HSE mindset and execution discipline; able to enforce standards firmly and fairly.
- Saudi background (hands-on operational experience in KSA preferred).
- Strong planning, Truck Utilisation, Per Truck Revenue knowledge, stakeholder management, and communication skills (customer-facing maturity).
- Comfortable with 24/7 operations and escalation ownership.
- Exposure to major industrial customers (petrochem/industrial zones) and strict gate/permit processes.
- Experience managing multi-site operations (Jubail/Yanbu/Eastern Province). Should have no issues in travelling to customers’ operation locations, if required stay there and settle the business as required.