Business Operations Coordinator

Operational Oversight

• Monitor daily operations of the assigned affiliate to ensure efficiency, productivity, and service quality
• Act as the primary point of contact between head office and affiliate teams

Coordination & Communication

• Maintain regular communication with affiliate teams to track progress and resolve issues
• Coordinate with internal departments (HR, Finance, Logistics, etc.) to support operations

Performance Monitoring

• Track KPIs and prepare detailed operational reports
• Identify performance gaps and implement corrective actions

Process Management

• Ensure alignment of operations with company policies and standards
• Recommend and implement process improvements for enhanced efficiency

Issue Resolution

• Handle operational challenges and escalate critical issues when required
• Ensure timely resolution of affiliate-related concerns

Compliance & Documentation

• Ensure adherence to contractual obligations and regulatory requirements
• Maintain accurate records, reports, and documentation

Support & Training

• Provide operational guidance and support to affiliate staff
• Assist in onboarding and training related to operations

Planning & Reporting

• Support operational planning, forecasting, and budgeting

• Submit periodic reports with insights and recommendations to management

• Experience in business operations or administrative roles (office-based)

• Strong communication, coordination, and stakeholder management skills

• Proficiency in reporting, data analysis, and KPI tracking

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

• Exposure to Oil & Gas / Petrochemical sector is preferred

• Highly organized, detail-oriented, and problem-solving mindset

• Experience in corporate / head office environment preferred